If you want to provide virtual healthcare appointments for your clients, you need to work with a virtual healthcare software provider so that you can have a platform for conducting safe video chats. The popularity of telemedicine has risen greatly in the last few years, so if you want to continue to connect with your patients, you need to offer this service. When looking for the right software, there are a few areas you will want to focus on.
1. Patient Registration
First, you want to purchase a virtual healthcare software application that makes it easy for patients to register with the software. If it is complicated for patients to register, many will skip the registration and their appointment. It should be easy for someone with minimal tech knowledge to register for the service using a secure process. Patients should be able to easily upload their information, choose their doctor, and even book an appointment.
Also, ensure that the process of uploading additional information is very straightforward as well. Patients may need to upload or share medical records, prescriptions, and insurance information. Being able to upload these documents or pictures of these documents, instead of manually entering this information, will make that process easier for your patients.
2. Detailed Patient Dashboard
On the doctor side of things, you want software that will provide your doctors with a detailed account of the patient on the patient dashboard. This dashboard should show an outline of the patient's medical and personal history. It should contain up-to-date information about the patient's condition, prescriptions, and chief complaints. It should also include their visit history as well as other medical history details.
3. Doctor Informational Catalogue
Next, your software should provide a doctor's informational catalog. This is useful both for patients and healthcare providers. This catalog should contain information about each doctor that uses the service, such as qualifications, area of specialization and expertise, and schedule. If a patient is working with a doctor, they should also be able to see all the records that the doctor has associated with their name.
4. Calendar Integration
Finally, you want software that offers calendar integration. You want the integration to send pop-up reminders via the app and text messages to the patient's phone reminding them of their upcoming appointment. Ideally, you want a system that will send reminders in advance and also send out reminders thirty and fifteen minutes before the virtual appointment is designed to start.
When it comes to looking for software for virtual medical care, you want to look for a system that makes it easy for patients to register, look up doctors, and set up appointment reminders. You want the system to be just as seamless to use on the doctor's side as well.